Last Updated on Tuesday, 23 February 2010 00:40 Written by Carolyn Breninger Tuesday, 23 February 2010 12:19
Every once in a while when Microsoft sends out updates, it can cause an issue with previous versions. Like an update for Office 2007 causes and issue with Office 2003.
One of these happened to a client the other day - all of a sudden they start seeing this message on every click to open a Word doc in Office 2003 - "Cannot open converter msword632".
If you search for this error, you should end up on this page - http://support.microsoft.com/kb/973904
About half way down the page there is a Fix It emblem (this is a screenshot) :
Click on the Fix It icon and select to "Run" the file. It doesn't take but a few seconds.
Not all of the Fix It's I have used work, but this one did on a WinXP Pro system, running Office 2003.